FAQ's

Frequently Asked Questions (FAQ)

1. Are the perfumes on Petite Fragrance original?
   
   

Yes! All of the perfumes we sell are authentic, original full-sized bottles sourced from a trusted wholesaler. We ensure that our products are of the highest quality, so you can enjoy premium fragrances with confidence.

2. What payment methods do you accept?
   
   

We accept a variety of secure payment methods, including credit and debit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay.

3. How are the perfumes shipped?
   
   

Orders are processed and shipped within 48 hours. You will receive a tracking number once your order has been shipped so you can track your package.

4. Do you ship internationally?
   
   

At the moment, we only ship to Europe. We’re working on expanding our shipping options to other regions in the future.

5. How can I change my shipping address?
   
   

If you need to change the shipping address, please contact us at info.petitefragrance@gmail.com as soon as possible. We can update the address if the order hasn’t been shipped yet.

6. Can I cancel my order?
   
   

If you wish to cancel your order, please reach out to us within 24 hours of placing your order. After this window, we may not be able to cancel your order if it has already been shipped.

7. How are the perfumes delivered?
   
   

Your perfumes are delivered to the address you provide when you place your order. We ensure that each product is packaged carefully to reach you in perfect condition.

8. How can I contact you?
   
   

You can reach us at info.petitefragrance@gmail.com for any questions or concerns regarding your order. We’re happy to help!